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  5. <title>Apache Ant User Manual - Feedback</title>
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  8. <h1><a name="feedback">Feedback</a> and Troubleshooting</h1>
  9. <p>If things do not work, especially simple things like <tt>ant -version</tt>,
  10. then something is wrong with your configuration. Before filing bug reports and
  11. emailing all the ant mailing lists</p>
  12. <ol>
  13. <li>Check your environment variables. Are ANT_HOME and JAVA_HOME correct? If
  14. they have quotes or trailing slashes, remove them.</li>
  15. <li>Unset CLASSPATH; if that is wrong things go horribly wrong. Ant does not
  16. need the CLASSPATH variable defined to anything to work.</li>
  17. <li>Make sure there are no versions of crimson.jar or other XML parsers in JRE/ext</li>
  18. <li>Is your path correct? is Ant on it? What about JDK/bin? have you tested
  19. this? If you are using Jikes, is it on the path? A createProcess error (especially
  20. with ID=2 on windows) usually means executable not found on the path.</li>
  21. <li>Which version of ant are you running? Other applications distribute a copy
  22. -it may be being picked up by accident.</li>
  23. <li>If a task is failing to run is optional.jar in ANT_HOME/lib? Are there any
  24. libraries which it depends on missing?</li>
  25. <li>If a task doesn't do what you expect, run <tt>ant -verbose</tt> or <tt>ant
  26. -debug</tt> to see what is happening</li>
  27. </ol>
  28. <p>If you can't fix your problem, start with the <a href="http://ant.apache.org/mail.html" target="_top">Ant
  29. User Mailing List</a> . These are other ant users who will help you learn to
  30. use ant. If they cannot fix it then someone may suggest filing a bug report,
  31. which will escalate the issue. Remember of course, that support, like all open
  32. source development tasks, is voluntary. If you haven't invested time in helping
  33. yourself by following the steps above, it is unlikely that anyone will invest
  34. the time in helping you. </p>
  35. <p>Also, if you don't understand something, the <a href="http://ant.apache.org/mail.html" target="_top">Ant
  36. User Mailing List</a> is the place to ask questions. Not the developer list,
  37. nor the individuals whose names appears in the source and documentation. If
  38. they answered all such emails, nobody would have any time to improve ant. </p>
  39. <p>To provide feedback on this software, please subscribe to the <a href="http://ant.apache.org/mail.html" target="_top">Ant
  40. User Mailing List</a> </p>
  41. <p>If you want to contribute to Ant or stay current with the latest
  42. development, join the
  43. <a href="http://ant.apache.org/mail.html" target="_top">Ant Development Mailing List</a>
  44. </p>
  45. <p>Archives of both lists can be found at <a
  46. href="http://archive.covalent.net/" target="_top">http://archive.covalent.net/</a>. Many
  47. thanks to Covalent Technologies. A searchable archive can be found at <a
  48. href="http://marc.theaimsgroup.com" target="_top">http://marc.theaimsgroup.com</a>. If
  49. you know of any additional archive sites, please report them to the
  50. lists.</p>
  51. <hr>
  52. <p align="center">Copyright &copy; 2000-2005 The Apache Software Foundation. All rights
  53. Reserved.</p>
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